Terms

Bussiness Services And Terms:

Samples

  1. We will make samples and price them as mass production price. Any extra cost that we spent, will be charging separately as set up cost.
  2. If during samples production, it is required us to make wax and mold, we will add this again as additional set up cost.
  3. We also will charge sample fee at 100% of price that charged on point 1 above, but it will be refunded if the items are ordered without any significant change.
  4. We won’t charge sample fee as point 3 above, if the sample is continue to production stage right away.

Orders

Order minimum of 30 units per style, 10 units per style color (if with stone).
US $ 500 minimum sales total per order.
Orders are generally completed within one months. Small orders may be completed in less.

Special Services

At minimal added cost, we can ship product with your packaging, attach UPC labels, and assemble packaged assortments for your customers.
We can drop ship directly to your customers.

Payments

A 50% deposit of projected shipped total is due upon acceptance of an order.
Balance of total is due immediately before shipment is made.
Payments can be paid by…..
direct deposits into our U.S. bank account or….
wire transfers to our bank accounts in Asia or….
using our Paypal account or….
credit card.
For on sale items, we only accept Paypal..

Prices

All prices are in US Dollar

Due to our low margins and the fluctuating costs of materials, prices may change at any time.
After we receive your order we quote you the prices for the items on the order as soon as possible. We then await your confirmation. Prices are only good for one week. If we receieve your confirmation within one week your prices are locked in for that order.

Shipping

We usually ship either UPS or FedEx or DHL.  We will although ship with the carrier as per your designation if you have a preference.
For on sale items we use the best way.
We bill our customers the full cost of shipping. Upon request we will bill your account but be advised in most situations for you it is cheaper for us to pay here in Asia than to bill your account. This is due to the fact that promotional boxes are billed locally at a cheaper rate.

Returns

We guarantee your satisfaction with our products and services. If you are not satisfied with any portion of our shipments, we will authorize you to return the goods  at our expense (shipping costs). We will then issue full credit for the returning goods .

Please Note

• IMPORTANT: Sterling silver is an alloy containing metals that react with chemicals found in air and produce tarnish; high moisture levels, exposure to sunlight and contaminants such as salt water increase this reaction. Take steps to protect your sterling items by  keeping them in airtight packages, use tarnish-resistant products (such as tarnish tabs or strips) that absorb harmful chemicals, and store sterling findings in a cool, dry place. Most tarnish is easily removed by polishing with a mild abrasive or soaking in an anti-tarnish solution.

|| PLM Import/Export || PT. Puri Lautan Mutiara || Jalan Selat No: 12- Apuan, Singapadu, Gianyar, Bali, Indonesia- 80582 -Phone: +62361299780

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